Fun fact: 56% of all shoppers read more than 4 reviews before they make a purchase. That’s why episode 43 of the Product Powerhouse Podcast is about the dos and don’ts of asking for customer reviews.
In this episode of the Product Powerhouse Podcast, I’m sharing the importance of asking your customers for reviews and actionable steps you can take right now to set up an automated process that asks your customers for you.
Join Product Powerhouse The Club to Grow and scale your online shop with the support of a community that understands what it’s like running a product-based business. Product Powerhouse™ The Club was created for shop owners just like you, who are searching for direction, support, and community to help grow your shop.
Some of the talking points I go over in this episode include:
- Viewing customer reviews as data to improve your business and not take the information too personally.
- The best Shopify app for automating the review process.
- How to handle a negative review and the value behind publishing negative reviews and your response as to how it was resolved.
- How many times should you ask a customer to review your product?
- Reviews and SEO- how do they intertwine?
Reviews are good for driving sales, building trust, help boost your SEO, and it can also problem solve for both your customers and your business. So be sure to tune in to all the episodes to receive tons of practical tips on growing your product shop and to hear even more about the points outlined above.
Thank you for listening!
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